How we collect, use, and protect your personal information
Last updated: February 10, 2026
At Chat247 Community ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community forum at community.chat247.bot (the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We are committed to protecting your personal information and being transparent about our data practices. This policy is written in plain language to help you understand exactly what happens with your data.
If you register using a third-party authentication service (e.g., Google, GitHub), we receive basic profile information as permitted by your privacy settings on those platforms.
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or adjusting your preferences in Settings.
The following information is publicly visible to anyone who visits the community:
We do NOT publicly share:
We share limited information with trusted third-party service providers who help us operate the Service:
These providers are contractually obligated to protect your data and use it only for the specified purposes.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).
If Chat247 is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
While we take extensive measures to protect your data, you also play a role in security:
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Right to access: You can view and download all data associated with your account at any time.
How to exercise: Visit your Settings page and click "Download My Data" to receive a complete export of your information in machine-readable format (JSON).
Right to rectification: You can correct inaccurate or incomplete personal information.
How to exercise: Update your profile information directly in your Account Settings.
Right to erasure: You can request deletion of your account and associated data.
How to exercise: Visit Settings > Account > Delete Account. Note that some information may be retained for legal or operational reasons (see below).
What we keep: After account deletion, we may retain:
Right to restrict processing: You can limit how we use your data in certain circumstances.
Right to object: You can object to processing of your data for direct marketing purposes.
How to exercise: Contact us at privacy@chat247.bot with your request.
Where we rely on your consent to process personal information, you can withdraw that consent at any time by adjusting your settings or contacting us.
EEA/UK residents: You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
California residents: You have rights under CCPA, including the right to opt-out of the sale of personal information (note: we do not sell your data).
Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information promptly.
If you believe we might have information from or about a child under 16, please contact us at privacy@chat247.bot.
We may update our Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@chat247.bot
Support: support@chat247.bot
Mail: Chat247 Inc., San José, Costa Rica
We will respond to all legitimate requests within 30 days.